Privacy policy

Who handles your information

The company below is responsible for information collected through this website. Use these contact details for privacy questions or requests.

Information we collect

The inquiry form requires your name, email address and message. Company, country or region, phone and product line are optional. We also process your chosen language and a submission reference. Cloudflare processes technical information such as IP address, browser signals and the requested page for hosting and security. Please do not send sensitive personal information.

Why we use it

We use your details to answer your inquiry, discuss your requirements and protect the form from abuse. Where GDPR applies, the bases are steps you request before entering a contract where relevant, and our legitimate interests in business correspondence and website security. Submitting this form does not subscribe you to marketing. No automated decision about a commercial agreement is made by this website.

Service providers and international processing

Cloudflare hosts the website and provides Turnstile verification. Resend delivers inquiry emails to our Microsoft Outlook mailbox. These providers receive the information needed for those services. MIYA handles inquiries in China; providers may process data in other countries, including the United States. Their notices are linked below. Contact us for information about applicable transfer arrangements.

Retention

Inquiry emails remain in the receiving mailbox; provider records follow the applicable account retention settings. Retention is assessed against the need to handle your inquiry, continue related correspondence and meet legal record-keeping requirements. The website has no separate inquiry database. Contact us to request deletion or more information about retention.

Your rights

Depending on applicable law, you may request access, correction, deletion, restriction or portability, and object to processing based on legitimate interests. If processing relies on consent, you may withdraw it for future processing. You may also complain to your competent data protection authority. Contact the company below; we may need information to verify your identity.

Your choices and security

You can leave optional fields blank or contact us by email or post. Without the required fields and security verification, the form cannot send your inquiry. Turnstile evaluates browser signals to detect bots and may prevent a submission; you can retry or use another contact method. The form uses HTTPS, server-side validation and rate limiting. No internet transmission is risk-free.

Service provider privacy information

• Cloudflare
• Cloudflare Turnstile
• Resend
• Microsoft Outlook